Visitor

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2 Messages

Saturday, June 13th, 2026 2:00 PM

Exterior Cable box

Hello. I think my exterior cable box needs to be replaced. It is broken, the door opens easily on its own and during storms allowing water/bugs/ excessive dirt to get inside.

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Official Employee

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208 Messages

12 hours ago

Hi there @user_o54wij Thank you so much for reaching out on our Xfinity Community Forum about your broken cable box.  I'll be happy to assist.  Can you confirm if this issue is currently impacting your service?

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