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Friday, November 1st, 2024 5:05 PM

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Extension

Makur granted me an extension until November 3 and you guys still shut off my services today nov 1. Why would you grant me an extension if you’re just going to deny it. I need my WiFi turned back on 

Official Employee

 • 

2.1K Messages

7 months ago

@Veda5661

 

Thank you for reaching out to our Forums  team, it’s great we can connect this way!  This link https://www.xfinity.com/support/articles/set-up-payment-arrangement how you can set up a payment arrangement if your account is eligible.

 

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