Sun, Jan 10, 2021 11:00 AM
5 m ago
Hi @khweih28. We appreciate you for using the Xfinity Forum to get help with your billing concerns. We apologize for the delayed response as we know how your internet services are a necessity for your job and everyday needs. I wanted to check in with you to see if you were able to speak with an agent to get the services restored?
I also wanted to provide you with more information on how you can avoid this in the future. Please review these flexible billing & payment options for managing your bill. Under the billing section, you will find ways to schedule a payment for a future date, change your bill due date moving forward (starting the following month), and how to determine if you are eligible for a payment arrangement (before the services are interrupted).
Please let us know if you still need help or have other concerns.