My sincere apologies for the long delay in response time. While we do not work with payments via this platform, we can point you in the right direction to set up a payment arrangement 🙂 I definitely understand that the holidays can put stress on a budget!
Please let us know if you need any further assistance; I hope that information helps and that the holidays were lovely!Â
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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ComcastGina
Official Employee
 •Â
181 Messages
4 m ago
My sincere apologies for the long delay in response time. While we do not work with payments via this platform, we can point you in the right direction to set up a payment arrangement 🙂 I definitely understand that the holidays can put stress on a budget!
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You can schedule a payment in your My Account app or online and you can also use the automated system by calling 1-800-XFINITY and choosing option 2.Â
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Please let us know if you need any further assistance; I hope that information helps and that the holidays were lovely!Â
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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