JohnnieB40's profile

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1 Message

Thu, Dec 31, 2020 11:00 AM


Is there anyway possible to get an extension until Monday due to the holidays our check is coming late.



Official Employee


181 Messages

4 m ago

My sincere apologies for the long delay in response time. While we do not work with payments via this platform, we can point you in the right direction to set up a payment arrangement 🙂 I definitely understand that the holidays can put stress on a budget!


You can schedule a payment in your My Account app or online and you can also use the automated system by calling 1-800-XFINITY and choosing option 2. 


Please let us know if you need any further assistance; I hope that information helps and that the holidays were lovely! 

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