Extending service to my home

Xfinity is set up at the beginning of my street but it stops halfway down, leaving over a dozen homes, including mine, without any internet service at all. It stops about 3,000 feet away from my house but other homes are spaced evenly along the road leading to where I live. Would it be possible for us to get Xfinity internet extended to our house somehow? Us and everyone else on our end of the street all want internet and I would be willing to pay any kind of service fee to get it.

Thanks!

Responses

XfinityKassie

Official Employee

•

1.7K Messages

7 months ago

user_4e0ef7 Good morning! Thank you for reaching out to our Community Forums Team and considering Xfinity as your service provider! I'd be delighted to issue a ticket on your behalf, and see what the options are on extending our network. To get started, can you please send your name, service address, contact email address, and phone number?

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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Customer Service

user_4e0ef7

Extending service to my home

XfinityKassie

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