2 Messages
Extend Xfinity service about 100 feet from existing pole to pole in front of my property
About 100 feet from the pole in front of my property there is an aerial junction box connecting neighbor with one remaining empty connector. Would it be possible to extend service to me? This is in Valley Springs, CA. I can dm the address.
EG
Expert
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109.4K Messages
12 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
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2K Messages
12 days ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityWilliam
Official Employee
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1.1K Messages
6 days ago
@user_g6pxxs. Our apologies that we could not get service to your home. Please try back in about 6 months, as we are always expanding our footprint.
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user_g6pxxs
2 Messages
3 days ago
I have a network extension submitted within Comcast. Cross fingers that goes well. Thank you!
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