Visitor
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1 Message
Extend Service area to reach an unvailable address
Hi there, I was wondering if i could have the service extended to reach my home. As of right now the home is an unvailable address but my neighbor has xfinity. Am i able to get someone from Comcast/Xfinity to extend it or do i have to get a third party to extend the line? The distance between my neighbor and I is roughly 250 ft or a bit less. If someone from Xfinty/Comcast can extend the line can you let me know a rough estimate of the cost.
Thank you.
CCChristian
Contributor
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127 Messages
2 years ago
Hello @user_c92a3d thank you for reaching out to Xfinity through our Forums! We appreciate you creating a post sharing your interest in having the Xfinity network expanded to include your home. We are incredibly excited to hear about your interest in Xfinity, and we would be more than happy to check on the servicability of your location.
To get started, could you please send me a Direct Message with your first and last name, as well as your full and complete address, including city, state, and zip code? Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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