Thank you for reaching out to us @user_k8rsk9! The payment arrangement can be extended 21 extra days from when the date when the payment arrangement is first set up. One possible limitation is if the new payment arrangement date is more than 15 days past when services would have been suspended.
If the payment arrangement is eligible to be extended, it can be edited through our Xfinity Assistant or through our automated system at 1(800) 934-6489.
Good afternoon user_zkwd0p. If you need a payment arrangement set up you can review how to set it up. You can set them up through the Xfinity website, the Xfinity app, or through the Xfinity Assistant. Does that address your concern?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAldrik
Official Employee
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2.2K Messages
10 months ago
Thank you for reaching out to us @user_k8rsk9! The payment arrangement can be extended 21 extra days from when the date when the payment arrangement is first set up. One possible limitation is if the new payment arrangement date is more than 15 days past when services would have been suspended.
If the payment arrangement is eligible to be extended, it can be edited through our Xfinity Assistant or through our automated system at 1(800) 934-6489.
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user_zkwd0p
Visitor
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6 Messages
4 months ago
I need a extension on my bill
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user_zkwd0p
Visitor
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6 Messages
4 months ago
I need a extension on my bill this month
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