Visitor

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1 Message

Wednesday, January 14th, 2026 5:08 PM

Ex's Account

My ex moved out at the end of October and left all his accounts set up at my house and stopped paying on them but didn't bother to cancel them. Well now his Xfinity is suspended because it's too expensive for me on top of all the other bills. Is there somewhere I can send or drop off his Xfinity equipment or what do I do with it? 

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Official Employee

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2.9K Messages

7 hours ago

@user_2bd4qw

Thanks for reaching out to us, we do apologize for any inconvenience you're experiencing. This link https://www.xfinity.com/support/articles/returning-your-equipment has great information on how you can return the Xfinity equipment at the local Xfinity store or UPS location.

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