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2 Messages

Friday, May 1st, 2026 3:46 PM

Exposed wires

I live at [Edited: "Personal Information"]. There are exposed wires all over the neighborhood from broken xfinity pedestal boxes. Can someone please fix them? 

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Official Employee

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2.5K Messages

6 hours ago

Hello, @user_wx9w8a! Thank you for taking the time to report these exposed wires over the Xfinity Community Forum. That is definitely something we'd like to help address for you. To clarify, are you currently an Xfinity customer? Also, are you reporting multiple locations/addresses? And by chance, have you already tried submitting a ticket via the Xfinity Assistant?

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