Visitor

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2 Messages

10/29/2026 4:20 PM

exposed wire trip hazard

I keep reporting the cable service wires in my patio area trip hazard and I want to make sure to shift the liability to Comcast, since I've reported this repeatedly for weeks.

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Expert

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122.6K Messages

23 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3K Messages

23 hours ago

Hello, @user_8fjrfe! Thank you for taking the time to create a post about this cable concern. In your previous attempts to report it, did you happen to submit any tickets through our Xfinity Assistant, by chance?

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