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Monday, April 7th, 2025 9:15 PM

Exposed Utility Box in Backyard

Hello, I have an exposed utility box in my backyard with coax cables running from it. My neighbor's cable is not buried, and we have it just held off the ground by the fence. The box does not have a cover, so the splitter and connectors are exposed to the elements.

Accepted Solution

Official Employee

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1.8K Messages

1 month ago

Thank you for meeting us here in our community, @techzune, about the utility box. You've reached the right team for assistance. We'll have to get a little more information from you to open a ticket. Please send over your full name and complete service address by Direct Message. 

 

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1 Message

21 days ago

Technician came to [Edited: Personal Information] and forgot to cover cable box in the backyard

(edited)

Official Employee

 • 

1.6K Messages

Hello user_brrfz4 thank you for reaching out via our Xfinity Forums regarding this network equipment concern. As a reminder, please do NOT post personal information on these public forum posts.  

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

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