1 Message
Exposed Utility Box in Backyard
Hello, I have an exposed utility box in my backyard with coax cables running from it. My neighbor's cable is not buried, and we have it just held off the ground by the fence. The box does not have a cover, so the splitter and connectors are exposed to the elements.
Accepted Solution
XfinityLinda
Official Employee
•
2.1K Messages
5 months ago
Thank you for meeting us here in our community, @techzune, about the utility box. You've reached the right team for assistance. We'll have to get a little more information from you to open a ticket. Please send over your full name and complete service address by Direct Message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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user_brrfz4
1 Message
5 months ago
Technician came to [Edited: Personal Information] and forgot to cover cable box in the backyard
(edited)
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