Visitor
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3 Messages
Exposed orange Xfinity wire in backyard for months
Hello, there has been an orange exposed Xfinity wire across the back of our backyard for months. Could you please have someone come and bury it b/c our kids and neighbors kids keep tripping over it! It’s dangerous!!!
XfinityKei
Official Employee
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2.8K Messages
5 hours ago
@user_19nhdt I can get someone out there to help with that line. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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