Visitor
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1 Message
Exposed live wire
Tucson Water damaged a conduit in the road while digging up the street to install a new water meter. The line has been exposed since March 26, 2026, and this issue has been reported multiple times. Please call me for an update.
XfinityRichard
Official Employee
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3.2K Messages
9 hours ago
Hi there, @user_kdmulb ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that there is a line that is exposed. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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