Visitor

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1 Message

Monday, June 1st, 2026 11:57 PM

Exposed Line Needs Buried ASAP!

My neighbor is not an xfinity customer but has an xfinity line exposed on their property and over the sidewalk. It needs buried asap

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Official Employee

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910 Messages

2 hours ago

Hello @user_ydyszl thank you for reaching out on our community forum. I would love to assist you with this. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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