1 Message

Thursday, May 5th, 2022 2:33 AM


Exposed cable

There is an exposed cable on the side of the house. Can you guys fix and rebury it?

Official Employee


593 Messages

1 year ago

Hello, @user_411934! Thanks for reaching out to our Community Forums for assistance. And for bringing this to our attention. I'd be happy to report this to our maintenance team for repair.

Could you please send our team a private message with your full name and full address? Thanks.


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it.

forum icon

New to the Community?

Start Here