Hello, @user_411934! Thanks for reaching out to our Community Forums for assistance. And for bringing this to our attention. I'd be happy to report this to our maintenance team for repair.
Could you please send our team a private message with your full name and full address? Thanks.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
XfinityDilary
Official Employee
•
2.2K Messages
3 years ago
Hello, @user_411934! Thanks for reaching out to our Community Forums for assistance. And for bringing this to our attention. I'd be happy to report this to our maintenance team for repair.
Could you please send our team a private message with your full name and full address? Thanks.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it.
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