U

Visitor

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1 Message

Thursday, July 3rd, 2025 4:11 PM

exposed cable wire

Please fix the exposed wires from an Xfinity box on my property. My neighbor was added to the internet but the box was never fixed. I have been waiting over a month. [Edited: Personal Information]

Official Employee

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2.2K Messages

2 days ago

 

user_e50773 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to research this further. Please send a Direct Message to your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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