cspasser's profile

New Poster


2 Messages

Sun, Dec 6, 2020 8:00 AM

Exposed Cable Wire

We have an exposed orange cable line in our backyard. It was buried a couple of years ago, but very shallowly, as the technician did not have the equipment to do it correctly. We need to have it buried to avoid tripping or accidentally cutting it while mowing. Please advise.



Official Employee


2.3K Messages

6 m ago

Hello @cspasser, thanks for reaching out on our Forums page about this line that needs to be buried. We definitely want to ensure this line gets buried as soon as possible to avoid any accidents occurring. You have reached the right team to assist you with getting someone out to get this taken care of. Can you please send me a Private Message including your first and last name as it appears on the account?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
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