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2 Messages

Monday, May 25th, 2026 7:08 PM

exposed cable on side of house renders alarm system vulnerable to cutting

Exposed Xfinity/Comcast coaxial cable on side of house could easily be cut rendering wifi dependent security system nonfunctional. 

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Official Employee

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790 Messages

21 hours ago

Hey there, user_mc0a62! Thanks for posting on our XFINITY Community forum to get assistance with your exposed cable concern. You have reached the right team to handle this matter for you. 
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 

 

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