Visitor
•
1 Message
exposed cable box in yard
My address is [Edited: "Personal Information"]. The cable box in yard is exposed. It is on [Edited: "Personal Information"]. I think someone should come out and cover wires and cables. We are a corner house with house facing [Edited: "Personal Information"]. Cable junction box is in side yard facing [Edited: "Personal Information"]
XfinityEricB
Official Employee
•
2.7K Messages
13 hours ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" If necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person".
Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0