Contributor
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30 Messages
Explore new plan options
I am a long-term customer and would like to cancel my TV service and move to internet only. Would like to explore plan options and pricing for this change.
Contributor
•
30 Messages
I am a long-term customer and would like to cancel my TV service and move to internet only. Would like to explore plan options and pricing for this change.
Accepted Solution
XfinityChristy
Official Employee
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1.5K Messages
6 months ago
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XfinityAmira
Official Employee
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3.8K Messages
6 months ago
Hello @traber, thanks for taking the time to reach out on our Forums. We appreciate you being a customer with us and for wanting to continue service with us as well. Your loyalty means everything and my team is here to support you. We would love to assist and review Internet-only promotions with you. Please send us a Direct Message to best assist. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_400t6o
1 Message
13 days ago
I would like to have an alternative to total disconnection of my Tv and internet services.
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