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Monday, July 1st, 2024 3:47 PM

Expired visa gift card

Hello,

I just found my visa gift card today 7/1/24 after loosing it but the expiration on the card says 6/24. The gift card wasn't used at all, is it possible to get a new one please? Thank you!

Official Employee

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1K Messages

5 months ago

Hello user_c1y5fu. We can put in a ticket, to see if a new card can be reissued with the remaining balance. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

1 Message

@XfinityWilliam​ Also having the same issue, never got to use the card, its expired

Official Employee

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871 Messages

 

user_o9okn0 Hello, I hope you are having a wonderful day! I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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3 Messages

3 months ago

I have the same question. My card went missing and it showed up today. It expired 6 weeks ago. I have $50.91 on it and could REALLY use the money for college supplies.

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