2 Messages
Expired Visa Debit
Hi,
I received a Visa debit card a while back. Did some cleaning an found this Visa Card and then I realize that it had expired at the end of March 2022. I Have not use the visa card so it should still have a balance on the card.
Would it be possible to get a replacement card so we can still use it?
Thanks so much,
edit [PII]
EG
Expert
•
110.4K Messages
1 year ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJustinC
Official Employee
•
1.3K Messages
1 year ago
Hello, user_pgt4k0 thank you for taking time to create a post. You have reached out to the right place for assistance, I would definitely be able to help with the expired Visa card. Our awesome experts who process the prepaid Visa cards can be contacted directly here: https://www.xfinityincentivetracker.com/track > send us a message or via phone at 1-833-269-9036 Monday through Friday 7 am - 7 pm CT.
I also have the option of opening up ticket for the great team to assist also. To open the ticket since I will need to gather some information we don't want in our public reply, when you have time please send us a direct message:
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address.
0
0