ppinnk's profile

New Poster


1 Message

Mon, Dec 7, 2020 3:00 PM

Expired promotion


My current promotion is about to expired, i am the loyal customer, i wonder if you can extend the current promotion to my account? I need Xfinity Internet only.  Thank you!



Official Employee


6.1K Messages

6 m ago

Hi @ppinnk

We appreciate your continued loyalty! Thanks for posting to the Xfinity Forum to get help with a new package. I'd be happy to confirm whether the same rate and speeds are available. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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