Visitor

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2 Messages

Saturday, December 6th, 2025 4:20 AM

Experiencing terrible speeds for my gig speed plan

Hey,

I am seeing below 10Mbps speeds on my 1100Mbps plan.

On my phone it does not even reach 1Mbps, and this according to xfinity's own speed test website.

I am in a community plan where everyone gets the same plan.

I am using wifi on my Mac, 2 years old, there is no issue with the modem.

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Official Employee

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2K Messages

12 hours ago

 

user_wu06q4 Do you know if you're currently in a service interruption by any chance? You can check with our Xfinity app or with this link https://www.xfinity.com/support/statusmap to do so. 

 

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