2 Messages
Experience
Hi my experience with Xfinity has left me questioning if I want to continue service the interaction I had 3 times was just awful I felt terrible after I got off the phone and off the chat with them they made me feel like I was a nothing and my concerns didn't matter I want to talk to corporate management
XfinityAlfonso
Official Employee
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1.6K Messages
4 months ago
Hello user_jr7nhd thank you so much for taking the time to reach out here on our Xfinity Residential Forums and relaying your experience with us. We want to hear what happened, so we can not only assist but grow and make ourselves better for you and others in the future.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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