Hello @user_6xe2mm Thank you for reaching out to our Xfinity Community Forum as your current promotion plan is coming to an end. I'm happy to help you explore our current internet options to find a package and price that works for you. To get started, send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
XfinityQuemekia
Official Employee
•
725 Messages
5 hours ago
Hello @user_6xe2mm Thank you for reaching out to our Xfinity Community Forum as your current promotion plan is coming to an end. I'm happy to help you explore our current internet options to find a package and price that works for you. To get started, send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
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