existing customer

Hey there @user_o5nxt7 we have a ton of absolutely amazing deals that you can take advantage of right now! (leaving in the fine print)   All of these can be foun via our Xfinity Mobile Offers Site anytime. 

1. $400 off Select New Device adds! - Offer ends 1/10/2024. - Requires purchase and activation of a new eligible Apple, Samsung, Google, or Motorola phone (excludes iPhone 12 mini, iPhone SE models, Galaxy S21 FE, Galaxy A-Series, Galaxy Z Fold4, Pixel 6a, Pixel 7a, moto g stylus 5G 2023, moto g stylus 5G 2022, moto g power 5G, moto g play and moto g 5G) while supplies last, a 24-month Xfinity Mobile Device Payment Plan Agreement (“Device Agreement”), and activation of new Xfinity Mobile line and transfer of phone number from another carrier within 60 days of phone purchase date. Device credits applied monthly to your account over 24 months so long as Device Agreement is in effect

2. Get A Free Unlimited Into Line when  You Buy Any Line of Unlimited. - Offer ends 1/10/24. Existing Xfinity Internet customers with a plan that has been active more than 90 days only. Must sign up for two lines of Unlimited and activate both lines within 60 days of order and maintain both Unlimited lines to receive a monthly credit of up to $30 for the second line on your mobile bill for 12 months. Discount may not exceed the monthly charge for your second line. So long as you maintain both lines on an Unlimited plan, discount will be applied. Limited to one discount per account. May not be combined with other service offers.

3. Get up to $700 off new 5G phones with qualifying trade-in. -  Offer ends 1/10/24. Requires qualifying phone trade-in, and purchase and activation of a new eligible Apple, Samsung, Google, or Motorola phone (excludes iPhone 12 mini, iPhone SE models, Galaxy S21 FE, Galaxy A-Series, Galaxy Z Fold4, Pixel 6a, Pixel 7a, moto g stylus 5G 2023, moto g stylus 5G 2022, moto g power 5G, moto g play and moto g 5G) while supplies last, a 24-month Xfinity Mobile Device Payment Plan Agreement (“Device Agreement”), and activation of new Xfinity Mobile line within 60 days of phone purchase date. Existing phone must be paid in full. Trade-in must be completed within 60 days of device shipment date. Must maintain line required for offer until trade-in is completed. Actual trade in amount varies depending on model of phone for trade in and purchase.

these aren't helpful. they appear to require a new line activation.

So looking at their answers, no it doesn’t seem to be so going forward unless you’re looking to fork over more money. I had a new phone and they told me I couldn’t use it (they’re the internet provider to an area I moved to), so I got an iPhone 14 pro max. It has been the worst phone. Now I’m trying to switch to a different brand.

”Not compatible” but the bands are. So I asked a rep from their text help number, they told me it was policy. They only contracted with these brands for their service apparently. Garbage.

I’ll be switching.