ms20's profile

Regular Visitor


4 Messages

Mon, Apr 19, 2021 7:27 PM

Existing contract ending


My current 2 year contract is ending on May 24th. I was wondering if someone can help with any existing customer deals for the next two years. Last time, I was helped by ComcastChe but am posting here as I understand that I should not directly PM unless specifically asked to.



Official Employee


2.4K Messages

22 d ago

Hey there, @ms20


Thanks for taking the time to make a post about looking into a new promotion. Our team here on the forums will do our best to help see what is available to your account. 


Can you please send our team a private message with your full name and the address number? To send a private message, please go to our home page here on the forums, click the Chat Icon near the top right, and create a message to "Xfinity Support"




• Click the "Peer to peer chat" icon or
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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