Visitor
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1 Message
Exchange Xfinity NOW modem
How do I get a new working modem for Xfinity NOW?
The technician was at my place this morning and confirmed my modem was broken but didn't have replacements. (He didn't even really seem to understand the Xfinity NOW program.)
Xfinity retail locations will not swap it out and I don't think you can use your own modem with the NOW service.
I'm going on Day 2. Please help!
EG
Expert
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114.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEricB
Official Employee
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2.8K Messages
2 hours ago
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