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Saturday, October 14th, 2023 4:57 AM

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Ex wife

My ex wife is trying to shut down the internet in our home and is on the phone with an agent now

Expert

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110.8K Messages

2 years ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.3K Messages

2 years ago

@user_x5ynmu With any concern of someone accessing your account, I would first make sure you have updated the allowed users on the account from the Xfinity website. This link can provide more information on user roles and how to remove/manage their permissions.

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