3 Messages
Evans GA still no service
You guys are either going to have to compensate me for my lost work time or you need to resolve this issue. I NEED Internet to work and you guys are doing NOTHING about it. I don’t want a company credit either, i need the money into my bank account. At this point i feel like you’re scamming your customers because you can take the bill money but not fix this [Edited: "Language"] two week problem. I am very frustrated. I will do whatever I can in my power to report this part of the company to whoever can direct me to get this resolved. You guys will pay for this. This is ridiculous.
XfinityOrlandoM
Official Employee
•
2K Messages
7 months ago
@user_j0r0np
Once the services are back up and running Xfinity will automatically credit your account for the time you were not able to use your services as we can only credit you for what you lost with Xfinity. Again we do apologize for any inconvenience, the tools I gave you above for the links are awesome resources to stay updated on with your services back up and running
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