Visitor

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1 Message

Thursday, July 9th, 2026 12:59 AM

ethernet port

I purchased an xifinity wifi gateway that came with a coaxial cable, but my apartment only has an ethernet port. can xfinity provide an ethernet cable? or do I need to use an adapter?

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Expert

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119.1K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.9K Messages

2 hours ago

@user_mkbm Thank you for making us aware that you're in need of an ethernet cable via Forums. You may visit any Xfinity store and pick one up at no additional cost or I can mail you one as well. You may use the Xfinity app to find the address to the nearest store to you.

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