Visitor
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1 Message
Ethernet cable
I need a longer ethernet cable, the cable that goes from the wall to the modem. Could you please provide me with an extra one?
Visitor
•
1 Message
I need a longer ethernet cable, the cable that goes from the wall to the modem. Could you please provide me with an extra one?
EG
Expert
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110.1K Messages
3 years ago
The concern is not "Xfinity App" help related. Thread moved here to the proper help section for assistance.
(edited)
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EG
Expert
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110.1K Messages
3 years ago
@user_46c72e
The fastest way to get one would be to go to your local Comcast store and pick one up.
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XfinityKei
Official Employee
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1.5K Messages
3 years ago
Hello and happy Friday! Thanks for reaching out to our community for assistance! I am happy to check what options we have for sending out an Ethernet cord for you. You can also go into any Xfinity store for a replacement. You can locate a store through this link (https://www.xfinity.com/local/store-offers?)
Please send our team a direct message with your full name and full address so that we can assist you further.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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