Regular Visitor
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16 Messages
ESPN Unlimited
I received an E-mail from Xfinity which announced that ESPN Unlimited was now included in my plan. Imagine my joy. Yet after jumping through endless, hoops, I am still unable to watch the additional channels.




EG
Expert
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117.1K Messages
29 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.7K Messages
29 days ago
@mortt999 Thank you for making us aware the ESPN Unlimited plan doesn't want to appear on your TV via Forums. So that we don't go over something you've already done, can you please walk me through what you did on your end to sign up for this plan? Do you get some sort of error message when you try to access the app on your TV?
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user_demoat18
Visitor
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6 Messages
26 days ago
Having the same problem. I followed instructions to click the Activate Now in the email offer for free ESPN unlimited. I went to the ESPN app and created and logged into MyDisney and then to the Xfinity login, both of which said Successful, but it doesn't allow access to content and continues to send me back to a window to select which plan I want to buy. My Xfinity app shows ESPN Unlimited is Active, I've signed out of both MyDisney and Xfinity provider, going out/back into the ESPN app, repeated for multiple devices, but no success. I restarted the gateway and rebooted the X1 box, signed out/in multiple times in the ESPN app, same result. Any help available?
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wolanski2007
New Poster
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1 Message
22 days ago
Share the same issue. ESPN unlimited shows activated on my account page but every attempt to watch a game on ESPNU has been unsuccessful. Xfinity has lied to us! Spent hours on with the chat botwhich was worthless
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Robwar
New Poster
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3 Messages
4 hours ago
Same issue with same troubleshooting procedures repeated multiple times. 12 days ago asked to wait 8 days. 3 days ago asked to wait 2. ESPN Unlimited subscription shows active but no added ESPN content. There appear to be others experiencing the problem. Is the cause and solution not known and is it being worked on?
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