Visitor
•
1 Message
escalation support
I have a few issues and today I called and I was hung up on twice. Who can help me resolve issues with billing. I also was not informed of a $100 charge for in home tech support as tech support on the phone was unable to resolve my issue.
XfinitySean
Official Employee
•
831 Messages
1 hour ago
Hey there user_3v2g1k, thanks for taking the time to post here on the community forums! I'm sorry that you had difficulty getting support over the phone. You've come to the right place, and our team is more than happy to help in any way we can! Was the charge for the visit the main concern, or were there other issues that you're running into as well? If so, can you provide some details so we can better assist?
0
0