1 Message
Escalated issues
Hi, I am dealing with a very frustrating customer service issue over the last 4 days that Xfinity seems to be struggling to correct. I have spoken with 2 different superviors over the last 2 days and both times I was either misled or lied to. I would like to know the quickest way to escalate my issue and not spend ANOTHER 10 to 15 minutes talking or chatting with an AI prompt.
Thank you.
XfinityJorge
Official Employee
•
1.7K Messages
1 day ago
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