U

Visitor

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1 Message

Wednesday, May 28th, 2025 10:49 PM

Error

I paid the wrong bill for two addresses can i please speak to a live representative to get it transferred to my other address and taken care of 

Official Employee

 • 

803 Messages

2 days ago

@user_jufcca Thanks for adding a post and bringing this to our attention. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page. 

Here's the detailed steps to direct message us:
 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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