Oh, no! @user_vlbeyh, I would be frustrated too if I couldn't watch my favorite programming. Do you have a cable box connected to the TV as well? If so, did you unplug that from the power source, and restart it as well?
Excellent news, user_vlbeyh! Thank you for all the steps you did to fix this! We always want your service working great and are here to help if you need us.
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Accepted Solution
XfinityLinda
Official Employee
•
1.8K Messages
2 months ago
Oh, no! @user_vlbeyh, I would be frustrated too if I couldn't watch my favorite programming. Do you have a cable box connected to the TV as well? If so, did you unplug that from the power source, and restart it as well?
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