Error with equipment update to X1
Recently I received a letter asking me to send a request to update to X1. While trying to update at the xfinity.com/EquipmentUpdate page, it throws the error "Oops Something went wrong, Please reload and try again". I tried this with various browsers (Chrome, IE etc.) as well as on my mobile phone..all with the same frustrating message. As someone in the IT field myself, I can say that it is quite unfortunate that xfinity is rolling out such features to customers without bare minimum testing ! Another frustrated xfinity customer !!!!!!!!!!