dannyespinoza's profile

Regular Visitor

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1 Message

Mon, Feb 15, 2021 2:00 PM

Error when trying to enroll in Unlimited Data Plan

When I try to sign up (I have my own modem) I get the error:

Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time.

 

 

Please assist thank you!

Responses

Official Employee

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121 Messages

4 m ago

Hi @dannyespinoza! Welcome to the Xfinity forums! I'm so sorry to hear that you're running into issues when trying to sign-up for our Unlimited Data plan. As someone who works from home, I know how helpful it is to have the Unlimited Data option! I can definitely assist you in getting that setup for you. Please send me a private message with your first and last name, as well as your service address so I can assist.

To send a private message, click my name "ComcastPeter", then click "send a message".

Official Employee

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121 Messages

4 m ago

Thanks so much for allowing us to assist you @dannyespinoza here on our Community forums! I'm glad we were able to help get the Unlimited Data plan added to your services. Please don't hesitate to reach out and create another post for any future account and service questions or needs!

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