Visitor

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2 Messages

Friday, December 26th, 2025 9:53 PM

Error when activating Peacock Premium

When I click the "Activate" button on the xfinity.com/yoursubscriptions page, I get an error saying "Something unexpected happened." I've tried on multiple occasions and received the same error. Please advise on how to activate Peacock Premium.

Oldest First
Selected Oldest First

Official Employee

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345 Messages

18 hours ago

Hey there Seamaster, thanks for reaching out through our community forums! Sorry to hear your having issues activating Peacock. To get a better idea of the issue you're having, is this meant to be included with Xfinity Rewards membership, a new internet plan, or with Xfinity StreamSaver? Also, have you already tried clearing the cache and cookies on your browser before trying to activate again?

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