lilyjlowe's profile

New Poster


1 Message

Sun, Nov 22, 2020 7:00 AM

Error in Order Address

Hi, I just received a confirmation for my order, and the shipping and billing addresses are incorrect. How do I get this changed?


Official Employee


2.4K Messages

7 m ago



Our team here on the forums wants to do our best in helping you out regarding your order being shipped off. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.



4 Messages

Why doesn't anyone ever answer anyone's questions on here telling them how to fix anything. It's always you guys that have to fix it? Is that just job security or what? Why not just tell us how to fix it so someone looking at all these questions can see an actual answer on here somewhere? Unbelievable.

Official Employee


18 Messages

Good afternoon! I am happy to look at this with you, I do need you to create a post for yourself and we can take a look at what might be going on! 

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