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Sunday, September 17th, 2023 1:30 AM

Closed

Error in my tv

Need assistance …tv is telling me to call 🙃….IP: 169.254.48.244

Expert

 • 

31.8K Messages

2 years ago

@user_b44973 

What is the error message your tv is showing?

Official Employee

 • 

2.1K Messages

2 years ago

Hello @user_b44973 Thank you so much for reaching your Digital Care team. Oh no, I'm so sorry to hear that you are getting an error code on your TV, I know how frustrating it is, espically on a Saturday night!. Please be assured you reached the right person to assist you. Can you please DM me your first and last name along with your full service address so that I can assist you further?

To send a direct message [private message]:

  •   Click "Sign In" if necessary
  •   Click the "Direct Message" icon 
  •   Click the "New message" (pencil and paper) icon
  •   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •   - An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter to send it
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