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Sunday, June 21st, 2026 2:38 PM

Error at checkout for 50 usd Xfinity gig promo

I'm getting error during the process of upgrading to the promo 50 usd gif internet. Sometimes at the checkout sometimes earlier.

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Official Employee

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3.4K Messages

1 hour ago

Hello, @user_kaajix

Thanks for reaching out to us on the forums! We can assist with applying for that promotion. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!

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