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Netspirit
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2 Messages

Tuesday, October 20th, 2020 2:00 AM

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Error adding the unlimited data plan ("temporarily unavailable")

Hi,

 

I am trying to add the $30/mo unlimited data plan to my account. The error I am getting is "Temporarily unavailable".

 

Can an XFinity representative help me out?

 

Thanks!

 

Question

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Updated 

5 years ago

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Expert

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31.9K Messages

5 years ago

@Netspirit 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

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Netspirit

New Poster

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2 Messages

5 years ago

I called the CS and got it resolved. Please close this thread, thank you!

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CCMorgan

Gold Problem Solver

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3.3K Messages

5 years ago

So glad to hear you got this taken care of. Thank you for letting us know! Take care. 

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