Visitor
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1 Message
Equipment
I am being asked to return equipment I returned years ago. I do not have it nor do I have a receipt and my account shows it has not been active. What can I do
Visitor
•
1 Message
I am being asked to return equipment I returned years ago. I do not have it nor do I have a receipt and my account shows it has not been active. What can I do
XfinityRichard
Official Employee
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3.8K Messages
11 hours ago
Good morning, @user_wx5rcq ! I’m sorry for the frustration with being asked to return equipment you previously returned. Since it’s been a few days, were you able to get assistance with this, or do you still need help getting the equipment issue resolved?
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EG
Expert
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122.7K Messages
9 hours ago
Concern moved here to the Customer Service help section.
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