Visitor
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1 Message
Equipment
I closed my account because we moved out of state and returned equipment through UPS. I need to verify equipment was received.
Thank you
[Edited: "Personal Information"]
Visitor
•
1 Message
I closed my account because we moved out of state and returned equipment through UPS. I need to verify equipment was received.
Thank you
[Edited: "Personal Information"]
XfinityChristy
Official Employee
•
2.8K Messages
5 hours ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityChristy
Official Employee
•
2.8K Messages
4 hours ago
@user_iq8skz I’m glad I could help give you some peace of mind that your equipment has been received and your account is all set.
Wishing you all the best in your new town and the exciting adventures ahead. If you ever find yourself back in an area with Xfinity service, please don’t hesitate to reach out. We’d truly love to welcome you back.
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