Equipment

user_iq8skz Hello and thank you for reaching out via our Xfinity Community Forums. I would be happy to review your account to make sure everything is in order on your account. To get started, please send a direct message with your full name and your service address. 

 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Wishing you all the best in your new town and the exciting adventures ahead. If you ever find yourself back in an area with Xfinity service, please don’t hesitate to reach out. We’d truly love to welcome you back.