Visitor
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1 Message
Equipment
I keep receiving the following message on my phone: "Hello, this is a reminder to return the unused Comcast Xfinity equipment, which can be returned to Xfinity store. Comcast has partnered with complete recovery to provide additional free and easy return options. Call us at [Edited: "Phone Number"] and reference account [Edited: "Personal Information"].
I turned in my equipment over a year ago! Please help.
XfinityAlfonso
Official Employee
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1.6K Messages
19 days ago
Hello user_l6n70b thank you so much for taking the time to reach us here on our Xfinity Forums regarding these equipment collection notices. We can help in clearing up any confusion for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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